Stop answering the same customer questions all day.
AI Employees handle routine conversations, use your business knowledge, and hand off anything that needs a human.
On Autopilot, or AI drafts first. You stay in control.
Product preview: an AutoCampaign inbox thread for Gustline HVAC. A customer asks at 9:02 PM about Saturday availability, the AI Employee replies on Autopilot within a minute offering 8:00 AM and 10:30 AM, the customer picks 10:30, and the AI Employee confirms the booking, which lands on the calendar.
Sound familiar?
Your team shouldn't spend the day answering the same questions.
Product preview: Priya N. texts at 11:20 AM to ask about Saturday hours — the same question the team answers by hand several times a week.
Repetitive questions
Hours, pricing, availability, forms, and appointment questions arrive all day. Your team types the same answers every week.
Product preview: Jordan P. asks on the website chat at 9:40 PM about same-day AC repair, and the question waits until the morning.
After-hours leads
Customers ask questions when nobody is available to respond. The reply waits until morning.
Product preview: Dana K. replies to a quote with questions at 2:05 PM; nobody gets back to her for two days and her interest cools.
Slow follow-up
A lead waits until someone on the team has time to reply. Interest cools while the message sits.
AI Employees handle the repetition so your team can focus on conversations that actually need them.
AI Employees don't just reply. They move conversations forward.
Auto-reply
AI Employee
- Auto-reply: Sends the same message every timeAI Employee: Reads the conversation before answering
- Auto-reply: Ignores what the customer actually askedAI Employee: Answers the question that was asked
- Auto-reply: Knows nothing about your businessAI Employee: Draws on your pricing, FAQs and policies
- Auto-reply: Ends the conversationAI Employee: Works toward the next step
- Auto-reply: No way to reach a personAI Employee: Hands off to your team by your rules
Put your first AI Employee to work in four steps.
- 1
Add your knowledge
Upload your FAQs, pricing, website, or other business information.
- 2
Set your rules
Decide what it can answer on its own and when it must bring in a person.
- 3
Let it handle conversations
It reads each message, drafts a reply, and works toward the next step.
- 4
Take over when needed
Anything outside its rules hands to your team with a summary.
Watch an AI Employee turn a question into the next step.
Your AI should know YOUR business.
AI Employees draft answers from information you provide — not random answers from the internet. Update the source and the answers follow.
Product preview: six business knowledge sources — pricing, FAQs, services, policies, website and documents — feeding an AI Employee, which drafts a customer reply citing the uploaded Price List file as its source, with the Approve & Send button as the primary action.
AI does the work. You keep the final word.
Replies send on Autopilot, or start as a draft on any conversation you switch to Draft & approve.
Start on Draft & approve, with every reply approved. As it earns your trust, hand it more — one conversation type at a time.
AI Autopilot
Product preview: the controls each mode gives you in the inbox — on Draft & approve, an AI draft with Approve & Send, Edit and Reject; on Auto-send, the reply goes out and Pause and Take over stay one press away.
Built for the questions your team answers every day.
Appointments
Availability, booking, rescheduling, and reminders.
Product preview: an AI Employee offers Maya R. two open times from the calendar; she picks Thursday morning and the visit is booked with a reminder set.
FAQs
Hours, location, policies, and the twenty questions asked most.
Product preview: Rosa M. asks whether the business opens on Saturdays; the AI Employee answers from the FAQs, the source it lights up.
Pricing
What things cost, what is included, and what needs a quote.
Product preview: on Draft & approve, Jordan P. asks what a tune-up costs; the AI Employee drafts an answer from the price list, it waits for Approve & Send, and goes out once approved.
Lead qualification
Ask the qualifying questions before your team spends time.
Product preview: the qualifying questions tick off one by one as Maya R. answers, and the answers are saved to her contact before anyone on the team spends time.
Follow-ups
Check back on quiet threads so interested customers are not dropped.
Product preview: a thread goes quiet for two days; the AI Employee checks back with Paige L., she replies, and the follow-up stops.
When it needs a human, it knows when to stop.
Your team doesn't start from zero.
Product preview: a customer asks to speak with someone, the AI Employee triggers a handoff, and the conversation passes to a team member named Sam with a written summary saying the customer asked about weekend pricing and wants a callback Tuesday.
Frequently asked questions
Will AI send something I didn't approve?
Only on Autopilot. Switch any conversation to Draft & approve and every reply waits for you, and you can pause or take over at any time.
Will it replace my employees?
No — it prepares their work. Your team stops retyping the same answers and stays the one that decides what happens next.
What happens when AI doesn't know the answer?
It stops and hands the conversation to a person, with a summary of what was said. It does not guess.
Can I control when AI takes over?
Yes. You set the rules that bring in a human, and you choose per conversation whether replies send on Autopilot or wait for your approval.
Where does the AI get its information?
From what you give it: uploaded documents, pasted text, and pages from your own website. Change the source and its answers follow.
Give your team an AI Employee — without giving up control.
Handle routine customer conversations faster while your team stays in charge of what happens next.
Autopilot or AI drafts first · You control what sends · No contracts