Stop answering the same customer questions all day.
AI Employees handle routine conversations, use your business knowledge, and hand off anything that needs a human.
AI drafts first. You stay in control.
Product preview: a Team Inbox thread for Summit Peak Fitness. A customer asks at 9:02 PM about Saturday availability, an AI draft offering 8:00 AM and 10:30 AM waits on the Approve button, the reply is sent, the customer picks 10:30, and the AI Employee confirms the booking. The per-conversation Autopilot switch is off.
— Sound familiar? —
Your team shouldn't spend the day answering the same questions.
Repetitive questions
Hours, pricing, availability, forms, and appointment questions arrive all day. Your team types the same answers every week.
After-hours leads
Customers ask questions when nobody is available to respond. The reply waits until morning.
Slow follow-up
A lead waits until someone on the team has time to reply. Interest cools while the message sits.
AI Employees handle the repetition so your team can focus on conversations that actually need them.
AI Employees don't just reply. They move conversations forward.
Auto-reply
AI Employee
- Auto-reply: Sends the same message every timeAI Employee: Reads the conversation before answering
- Auto-reply: Ignores what the customer actually askedAI Employee: Answers the question that was asked
- Auto-reply: Knows nothing about your businessAI Employee: Draws on your pricing, FAQs and policies
- Auto-reply: Ends the conversationAI Employee: Works toward the next step
- Auto-reply: No way to reach a personAI Employee: Hands off to your team by your rules
Put your first AI Employee to work in four steps.
- 1
Add your knowledge
Upload your FAQs, pricing, website, or other business information.
- 2
Set your rules
Decide what it can answer on its own and when it must bring in a person.
- 3
Let it handle conversations
It reads each message, drafts a reply, and works toward the next step.
- 4
Take over when needed
Anything outside its rules hands to your team with a summary.
Watch an AI Employee turn a question into the next step.
Your AI should know YOUR business.
AI Employees draft answers from information you provide — not random answers from the internet. Update the source and the answers follow.
Product preview: six business knowledge sources — pricing, FAQs, services, policies, website and documents — feeding an AI Employee, which drafts a customer reply citing the uploaded Price List file as its source, with the Approve button as the primary action.
AI does the work. You keep the final word.
Every reply starts as a draft. When you're ready, you can enable Autopilot for conversations that meet your rules.
Start with every reply approved. As it earns your trust, hand it more — one conversation type at a time.
Product preview: an AI draft with full-size Approve, Edit and Discard controls and the Autopilot switch off — beside a smaller, separately captioned panel showing what it looks like when you choose Autopilot for one conversation, with Pause and Take over controls.
Built for the questions your team answers every day.
Appointments
Availability, booking, rescheduling, and reminders.
FAQs
Hours, location, policies, and the twenty questions asked most.
Pricing
What things cost, what is included, and what needs a quote.
Lead qualification
Ask the qualifying questions before your team spends time.
Follow-ups
Check back on quiet threads so interested customers are not dropped.
When it needs a human, it knows when to stop.
Your team doesn't start from zero.
Product preview: a customer asks to speak with someone, the AI Employee triggers a handoff, and the conversation passes to a team member named Maya with a written summary saying the customer asked about weekend pricing and wants a callback Tuesday.
Frequently asked questions
Will AI send something I didn't approve?
No. Every reply starts as a draft and waits for you. Autopilot only sends without approval after you turn it on for a conversation, and you can pause or take over at any time.
Will it replace my employees?
No — it prepares their work. Your team stops retyping the same answers and stays the one that decides what happens next.
What happens when AI doesn't know the answer?
It stops and hands the conversation to a person, with a summary of what was said. It does not guess.
Can I control when AI takes over?
Yes. You set the rules that bring in a human, and Autopilot is enabled per conversation, never by default.
Where does the AI get its information?
From what you give it: uploaded documents, pasted text, and pages from your own website. Change the source and its answers follow.
AI Employees work best when the whole journey is connected.
Drafts appear where your team already works, and the next step is already built.
Give your team an AI Employee — without giving up control.
Handle routine customer conversations faster while your team stays in charge of what happens next.
Start My Free TrialBook a Demo →
AI drafts first · Human approval by default · No contracts