Solutions for Home Services
Lead follow-up software for HVAC, plumbing, electrical, and roofing
Estimate requests arrive after dinner and go to whoever replies first. AutoCampaign.ai answers the lead in minutes with a draft you approve from your phone, follows up until there's a decision, and books the estimate onto your calendar — no phone tag.
Product preview: a shared inbox collecting home-service enquiries from website, SMS, WhatsApp, and live chat, beside an illustrative daily results card.
Why home-service leads go cold — and how follow-up fixes it
Speed to lead: the first useful reply wins the estimate
A website form, web chat message, or text gets a drafted reply the moment it lands — with an answer, not "we will call you back".
After-hours lead response without a night desk
The 9pm quote request gets a reply and a booking link while you are at dinner. Approve it from your phone, or let that conversation run on Autopilot.
Estimate follow-up that keeps going until they decide
Ready-made sequences check in by text and email on the schedule you set, and stop the moment the homeowner replies, books, or says no.
Every one of these is a lead your system should have answered.
How lead follow-up works for the trades
From new lead to booked estimate
- 1
Capture
Collect requests from your website forms, web chat, QR codes, and a keyword customers can text.
- 2
Reply
An AI Employee drafts the answer from your services, prices, and service area; you approve it from the truck.
- 3
Book
The reply carries your booking link; the estimate lands on your Google or Microsoft calendar with reminders.
- 4
Follow up
Sequences chase quiet estimates, recover no-shows, and invite past customers back for tune-up season.
The same follow-up, in your trade’s words
HVAC
Peak-season "AC not cooling" texts get an answer and a booking link before the next one lands.
Plumbing
The 11pm "water heater leaking" text gets a reply that says what happens next — and books the morning slot.
Electrical
Panel-upgrade and EV-charger estimate requests are qualified by text before anyone drives out.
Roofing & exteriors
Long-cycle estimates get a check-in after the inspection, after the quote, and when the storm season starts.
The tools behind the follow-up
- Reply to new leads in minutes with marketing automation for small business.
- Let an AI employee for business draft answers from your price list.
- Book estimates without phone tag with SMS appointment reminders.
- Turn quote requests into contacts with lead capture forms.
- Keep every estimate moving with drip campaign software.
- Give the office and the crew one shared team inbox for SMS.
- Selling replacement windows? See lead follow-up for window and door companies.
- Building patios, decks or fencing? See lead follow-up for outdoor living companies.
- Running kitchens, baths or additions? See lead follow-up software for remodelers.
Also see every industry we serve and public pricing.
Results home service businesses see
Trusted by home service pros
Illustrative businesses — the kinds of teams this platform is built for, not customer endorsements.
Numbers HVAC, plumbing, and roofing owners watch
Speed to first replyMinutes from inquiry to first useful response.
Estimate booking rateHow many requests turn into a slot on the calendar.
Estimates booked after hoursDemand you capture when you're usually closed.
Questions from HVAC, plumbing, electrical, and roofing owners
I can't answer texts from a job site — doesn't this just move the problem?
No — the reply is drafted before you look. An AI Employee prepares the answer from your business information, and approving it takes one tap from your phone. When a conversation type has earned it, switch it onto Autopilot; a person can take over at any time.
Does this work for HVAC, plumbing, electrical, and roofing companies?
Yes — and for cleaning, landscaping, and most other trades. They follow the same four steps: capture the request, answer it fast, book the estimate, and follow up. You describe the services you offer and the area you cover, and your AI Employee drafts replies from that information — quoting the work you actually do and handing anything unusual to a person.
How does an HVAC company keep up with leads in peak season?
Every form or text request gets the same first reply and booking link automatically, so nothing waits on whoever is least busy. The AI Employee answers "do you service my area?" and "what does a tune-up cost?" from your price list, and anything urgent hands to a person with a summary of the conversation so far.
A plumbing emergency comes in by text at 11pm — what happens?
The AI Employee drafts the reply the moment the text lands, and you approve it from your phone. Conversation types you have switched to Autopilot answer on their own, and scheduled follow-up steps respect the quiet hours you set. This covers texts, forms, and web chat — phone calls still ring your line as they do today.
How do roofing companies follow up on estimates that go quiet?
A follow-up sequence texts and emails at the intervals you choose until the homeowner replies, books, or opts out. Every step is logged, so you can see for any estimate why the messages stopped and what to do next.
Will it remind homeowners before the estimate — and recover no-shows?
Yes. Booking-page reminders go out before the visit by text and email. If someone does not show, a follow-up can send the booking link again and leave your team a note to call.
Does it work alongside the software I use to run jobs?
Works alongside the tools you use to run jobs. AutoCampaign.ai handles the conversation before the job — capture, reply, booking, follow-up — and a REST API with signed notifications connects it to your own systems.
Win tonight's estimate request before the other guys reply
- 14-day free trial
- No contracts
- Cancel anytime