Automatically follow up on every estimate
Stop losing jobs because customers did not respond to your quote. You spent an hour on the estimate and the drive; then it goes quiet, and quiet turns into a no you never actually received. This is the part to hand over: a sequence that checks in by text and email on your schedule, stops the moment the customer answers, and tells you why it stopped.
- 14-day free trial
- No contracts
- Cancel anytime
A campaign goes out to one audience by SMS and email. A customer replies, their status changes to Engaged, the replied-in-the-last-30-days segment count rises by one, and an AI follow-up is drafted for the team to approve.
— Sound familiar? —
What happens to a quote nobody chases
Day one, you send it
The customer says thanks and that they will discuss it. Everyone means it at that point.
Day four, you mean to call
Something urgent lands instead. The quote drops below the line where you would notice it.
Day thirty, it is gone
No decision was ever made. They went with whoever stayed in touch, and you never found out why.
The job did not go to a better quote. It went to a better follow-up.
The follow-up, on a clock
Set the cadence once; every estimate gets the same follow-through.
A campaign goes out to one audience by SMS and email. A customer replies, their status changes to Engaged, the replied-in-the-last-30-days segment count rises by one, and an AI follow-up is drafted for the team to approve.
- Estimate sent
- 2 hours
- 1 day
- 3 days
- Customer responds
- Booked or handed over
How the follow-up runs
It starts itself
When an estimate goes out and no answer comes back, the sequence begins. Nobody has to remember.
It checks in on your schedule
Text and email at the intervals you choose — a day, three days, a week, a month for longer jobs.
It stops when they answer
A reply, a booking or an opt-out ends it immediately. Nobody gets chased after they have responded.
It tells you what happened
The run history records why each sequence stopped, so any individual estimate can be accounted for.
What it is built on
Follow-up sequences
Set the cadence once
Ready-made sequences you can edit, running by text and email with exit rules that end the moment a customer replies, books or opts out. See drip campaigns.
AI Employees
Messages you approve first
Each message is drafted from your services, prices and service area, and waits for your approval until you decide a conversation can run on its own. See AI Employees.
Booking
A way to say yes immediately
Every follow-up carries your booking link, so a customer who is finally ready does not have to phone you back. See appointment scheduling.
Reporting
Know what is still open
See replies and bookings per campaign, and check the run history on any single contact. See reporting.
You stay in control of what gets sent
Automated does not have to mean unattended.
- Approve before it sends
- Every AI-drafted message waits for you until you switch that conversation type onto Autopilot.
- Stop rules you set
- Replies, bookings and opt-outs end a sequence. Quiet hours are respected. Nobody is chased indefinitely.
- Consent handled properly
- Consent is recorded and STOP requests are honoured automatically, with A2P 10DLC registration built into setup.
Frequently asked questions
How many times will it chase someone?
As many as you set, and no more. The sequences ship with a sensible cadence you can edit, and every one of them ends the moment the customer replies, books or opts out.
Is this different from what my field-service software already does?
Often less different than you would hope, and we would rather say so. Several field-service systems and messaging platforms ship estimate follow-up now, sometimes on higher plan tiers or as paid add-ons. What is genuinely different here is that each message waits for your approval before it sends, and that the price is published.
Will it annoy customers?
It follows the cadence you choose and stops on any answer, including a no. The messages are drafted from your own information, so they read like your business rather than a template, and you approve them until you are happy to let them run.
Do I have to change how I produce estimates?
No. Works alongside the tools you use to run jobs. Keep quoting the way you quote today; this handles the conversation after the quote goes out.
Can I see why a sequence stopped for one customer?
Yes. The run history records the exit reason for each contact — replied, booked, opted out, or ran to the end — so any individual estimate can be accounted for.
Built for other teams too
Stop losing jobs to silence
Every estimate gets an answer instead of silence.
Public pricing. No contracts. Cancel anytime.