The 9pm enquiry does not have to wait until morning
Homeowners research in the evening. They fill in forms after dinner, text from the sofa, and message three companies in twenty minutes. Whoever answers first sets the terms for everyone who follows. You do not need a night shift to be that company — you need a reply that writes itself and waits for your approval.
- 14-day free trial
- No contracts
- Cancel anytime
A campaign goes out to one audience by SMS and email. A customer replies, their status changes to Engaged, the replied-in-the-last-30-days segment count rises by one, and an AI follow-up is drafted for the team to approve.
— Sound familiar? —
What an evening enquiry costs you
It lands when nobody is looking
Forms and texts arrive long after the office closes, and sit until someone opens the laptop.
They did not only message you
An evening researcher contacts several companies in one sitting. By breakfast they have a favourite.
Morning is already too late
The reply you send at eight is the third one they read, and it is answering a question they have moved past.
You do not need to be awake. You need something that answers while you are not.
What happens at 9pm
The enquiry lands
A website form, a web chat message or a text to your business number arrives in one shared inbox.
The reply is drafted
An AI Employee writes the answer from your services, your prices and the area you cover — not a generic acknowledgement.
You approve, or it sends itself
Tap Approve from the sofa. For conversation types you have come to trust, switch on Autopilot and it goes without you.
They book a time
The reply carries your booking link, so the slot is on your calendar before you are back at your desk.
What it is built on
AI Employees
A real answer, not an autoresponder
Replies are drafted from your business information, so they answer the actual question — do you cover my area, what does this cost, how soon can you come. See AI Employees.
Booking
A time they can take at 9pm
Your booking page connects to your Google or Microsoft calendar, so a slot you already have is never offered, and reminders go out before the visit. See appointment scheduling.
Team Inbox
One place it all lands
Forms, web chat and text in one shared inbox with ownership and notes, so the morning shift can see exactly what was said. See the team inbox.
Compliance
Quiet hours respected
Consent is recorded, STOP requests are honoured automatically, and scheduled follow-up respects the quiet hours you set. See how consent works.
What it will not do
Worth being straight about, because it should shape your decision.
- Calls are a different employee
- This covers website forms, web chat, text and email. If most of your evening leads ring your number, forward after-hours calls to the AI Receptionist and both moments are covered.
- It does not invent an answer
- It replies from the information you give it. Anything it is unsure about, anything about price disputes, and anything urgent goes to a person with the conversation attached.
- It does not send without you
- Every draft waits for your approval until you decide a conversation type has earned Autopilot.
Frequently asked questions
Does this answer phone calls at night?
Not this page — the AI Receptionist does. This covers website forms, web chat, text and email; if your evening leads mostly ring the phone, forward after-hours calls to the AI Receptionist, which answers in your business name, books from your calendar and transfers emergencies to a person.
Will a customer know they are talking to AI?
The reply is written from your business information and reads like your business. You approve it before it sends until you choose otherwise, and a person can take over at any point in the conversation.
What if it does not know the answer?
It hands the conversation to a person with a summary of what has been said, rather than guessing. You set which topics always escalate — emergencies, price disputes, anything outside your service area.
Can it book an appointment while we are closed?
Yes. The reply carries your booking page, which only offers times your calendar is actually free, and reminders go out before the visit.
Does this replace the software we run jobs in?
No. Works alongside the tools you use to run jobs. This handles the conversation before the job exists, and a REST API with signed notifications connects it to your own systems.
Built for other teams too
Be the company that answered last night
Every evening enquiry gets a real reply, and you approve it first.
Public pricing. No contracts. Cancel anytime.