Every channel. One conversation. One AI team.
Customers text, email, message on WhatsApp, chat on your website and call — and expect you to remember all of it. Every channel lands in one shared inbox against one customer record, with an AI Employee drafting the reply in whichever channel they used.
— Sound familiar? —
What five channels cost you
Five apps, five logins
The office checks email, the owner checks texts, nobody checks the website chat.
The customer repeats the story
They explained the problem by text; the tech who calls has never seen it.
Something always slips
The WhatsApp message on a Saturday is the lead nobody saw until Tuesday.
One customer should be one conversation, wherever they started it.
One customer across channels
The channel changes; the conversation and the record do not.
- 1Customer
Web chat
A homeowner asks on your website whether you cover their zip code.
- 2AutoCampaign
Answered
The AI Employee drafts the answer and offers to continue by text.
- 3You
You approve
Tap Approve from your phone.
- 4Customer
Text
They text photos of the unit from the driveway; same thread, same record.
- 5Customer
Call
They ring to confirm; the call lands in the same thread.
- 6AutoCampaign
Email
The estimate goes by email and the follow-up runs by text — all on one record.
What lands in the one inbox
Text & WhatsApp
Your business number and WhatsApp, two-way, with the AI drafting replies.
Email
Replies to your campaigns and estimates, in the same thread as the texts.
Web chat & forms
Website conversations and form submissions, with a text follow-up offered.
Calls
AI Receptionist calls and missed-call text-backs, summarised on the record.
What it is built on
Team Inbox
One place, whole team
Every channel in one shared inbox with ownership, notes and hand-offs. See the team inbox.
AI Employees
One AI, every channel
Replies drafted in whichever channel the customer used, for your approval. See AI Employees.
Web chat
Your website answers back
A chat window on your site whose conversations land in the same inbox. See how web chat works.
One record, your rules
More channels should mean fewer things to check, not more.
- Ownership and notes
- Every conversation has an owner; the tech sees what the office said.
- Approval-first
- The AI drafts in every channel; you approve until a conversation type earns Autopilot.
- Consent per channel
- Consent recorded on join, STOP honoured, quiet hours respected everywhere.
Frequently asked questions
Which channels are included?
Two-way text on your business number, email, WhatsApp, website chat, hosted forms, and calls through the AI Receptionist and missed-call text-back. Google Ads and Meta lead forms land in the same inbox too.
Does the customer see one conversation or many?
They see each channel as normal; your team sees one thread on one customer record, so nobody asks the homeowner to repeat themselves.
Can the AI switch channels?
It replies in the channel the customer used and can offer to continue by text when that is easier — for photos, booking links or a quick yes.
Does this replace my job software?
No. Works alongside the tools you use to run jobs. This is the conversation layer in front of it.
Built for other teams too
Give every channel one inbox
Connect your number and website today; add WhatsApp and calls when you are ready.
Public pricing. No contracts. Cancel anytime.