Full sessions, not no-shows
SMS marketing for coaches protects the two moments your revenue lives in: the session reminder that gets a client to show up, and the check-in between sessions that keeps a program moving. Both run automatically; both sound like you.
AutoCampaignProduct preview: Summit Peak Fitness’ challenge campaign beside a member conversation where an AI Employee has drafted a class-switch confirmation, waiting for approval.
— Sound familiar? —
A no-show costs the slot twice.
You lose the session fee and the hour you could have given someone else — and chasing the reschedule by phone eats a third slot.
Check-ins depend on your memory.
Week-three accountability messages happen when client load is light and vanish when it isn't — which is exactly when clients drift.
Discovery calls go cold in the gap.
Someone books a consult for next Thursday; by Thursday, the enthusiasm that made them book has faded, and half of them ghost.
Every one of these is a conversation your system should have caught ↓
“A member texted at 9:02pm asking about walk-ins for a class. The draft answered from our own schedule, I edited one word and hit Approve. That conversation used to wait until the next morning.”
Jordan P. · Studio Manager, Summit Peak Fitness
The four journeys, localized
- 1
Capture.
Publish a keyword people can text from your workshop slide, podcast outro, or social bio, and put a lead form behind your "work with me" page. Every interested person lands in a list you own, consent recorded.
- 2
Engage.
Client questions come into one Team Inbox instead of your personal phone, with an AI Employee's draft reply ready in your voice — you approve every message before it sends, and you can take over any thread.
- 3
Convert.
A booking page fills consults from your real availability and sends the reminders that get people to show. When someone no-shows anyway, a two-step recovery sequence offers the rebook — and stops the moment they reply.
- 4
Retain.
Program check-ins run as a timed sequence: week one, week three, week six, each message exiting to a real conversation when the client responds. Smart Segments keep past clients grouped for your next cohort announcement.
Cut no-shows with sms appointment reminders.
Build week-by-week check-ins with drip campaign software.
Grow your list from every talk you give with text to join.
KPIs to watch
Show rate — the percentage of booked sessions that actually happen, before and after reminders.
Speed to first reply — how long a client question waits before someone answers.
Rebook rate after no-show — how many recovery sequences end in a new booking.
Frequently asked questions
My clients expect a personal touch — won't automation feel canned?
The words are yours. Sequences send messages you wrote, and AI Employee drafts are built from your business information and reviewed by you before anything sends — Autopilot is a choice you make per conversation, and you can take over at any time. Automation changes when the message goes out, not who it sounds like.
What happens when a client replies to an automated check-in?
The sequence stops for that client immediately and the conversation lands in your Team Inbox for a real exchange. Nobody gets a scheduled message after they've started talking to you.
Send this week's session reminders automatically
Public pricing. No contracts. Cancel anytime.